Respond to a Letter of Complaint

To: [emailâ protected] co. uk From: [emailâ protected] dk Subject: I feel sorry to learn that your family outing to Tivoli ended up being a frustrating one. The facts confirm that solitary 11 of the 24 different amusement rides were running on that day sadly because of the specialized disappointments of the machines. By further checking the amusement rides we found that we were unable to hazard utilizing the machine that day and needed to change a few sections for the machine to run again.We couldnot advise at the passageway as the professionals were all the while taking a shot at the machines(you may most likely have seen individuals attempting to fix the machines) and there was an expectation that we could run the machine that day. Yet, on late evening, we discovered that the machine couldn't be fixed that day so we educated at the entryway. we are hearing a smidgen of issues at a portion of the food outlets. Also, we came to think about your story from one of the associate of th at outlet. I again apologize for the bother that you needed to endure because of some specialized issues and the awful client service.After perusing your letter and knowing the conditions I had discussion with administrators of Tivoli and we chose to give your family free passes to enter and play all the diversion games with a free supper in any of the cafés for your family when Tivoli opens again the following summer. I have encased the free goes to enter and play the amusement ride alongside the FREE DINNER FOR YOUR FAMILY IN ANY OF THE OUTLETS. We mean to fulfill our clients with quality in diversion, food and administration. I am looking forward observing you again the following summer in Tivoli and getting a charge out of with your family.

Transport Demand Management in National Parks Dissertation

Transport Demand Management in National Parks - Dissertation Example Lyndhurst is a common ward and town situated at England’s new Forest in Hampshire. The town frames the authoritative focal point of the New Forest, which bears the locale committee. It is a well known vacation spot focus and has various autonomous shops, bistros, lodgings, eateries, bars, craftsmanship exhibitions and a 18-opening fairway. These offices provide food for the requests of neighborhood populace and the travelers. As indicated by the Census information of 2001, Lyndhurst had a populace of 2,973 of which, 37% were financially dynamic, 20% are the resigned and just 2% are not utilized. The normal age is 47 years. 77% of the property is proprietor involved while 23% is leased (COUNCIL FOR THE PROTECTION OF RURAL ENGLAND, 1988). Lyndhurst is 14 kilometers from Southampton city toward the North-east. Topographically, Lyndhurst town frames the gathering point on the course A35 which runs from the Southampton City toward the upper east to Lymington town, arranged on the south coast. This connection makes an extremely huge volume of traffic, which prompts the utilization of one way. The vast majority of the drivers miss parking spots while looking for refreshments, suppers or in any event, when making visits. During period of summer, the traffic swells due to the vacationer inflow in to the locale. Accordingly, there is restricted space for stopping. Transport Demand Management is a methodology that applies programs, approaches, items and administrations to trim down the movement request particularly among the private vehicle clients or rebuild the movement request in to existence. In reality, the Transport Demand the executives manages Transit enhancements, Transit motivations, Pay-as-drive protection, Parking the executives/valuing and Road evaluating. A few examinations calls attention to the development of economy as the essential purpose for building up a decent stopping administration, association, oversight and stopping evaluating without joining different elements like the repercussions on wellbeing, time spending and enthusiastic disappointments that surface with restricted parking spot. As indicated by Fischer (2009),â the Transport Demand Management procedure controls the stopping costs and the measure of stopping accessible in all the open places over the UK. Transport Demand Management benefits the neighborhood networks by bringing down their social insurance costs, decreasing traffic clog, expanding their arrival from speculations on travel, carpooling, cycling and open vehicle frameworks (Black and Schreffler, 2010). The businesses may get low s topping rates and better representative maintenance where as the people gain by sparing time and expenses of postponement, accommodation and great wellbeing (Black, 1997). This guarantee inquire about paper investigates the suggestion of Transport Demand Management is to push for best alternative accessible towards taking care of issues identified with the restricted parking spot in Lyndhurst. Arrangements on Parking Management The designers ought to furnish the regions with the base space for each kind of advancement relying upon the size of the turn of events. The expenses of advancements decides the estimating for parking spots, all things considered, stopping appear to be advertised

We just made proving English proficiency so much easier COLUMBIA UNIVERSITY - SIPA Admissions Blog

We just made proving English proficiency so much easier COLUMBIA UNIVERSITY - SIPA Admissions Blog Im often asked if there are separate admissions deadlines for our international students. The answer, simply put, is no. All deadlines are open to all students, regardless of their nationality.  The same goes for our application materials. For example, no one has to submit extra paperwork in order to qualify for our general fellowships (just meet the predetermined deadline). However, international students do have to prove their language proficiency before they apply to SIPA. Until today, international students only had two options: take the TOEFL or IELTS exam. Depending on where they lived  those exams werent always the easiest to arrange;  sporadic exam dates and minimal locations were frequent complaints. Im happy to share that our office has approved a third English-language proficiency exam, known as the PTE Academic. We added it to the list of approved exams because the PTE exam is offered in more locations than the TOEFL and IELTS.  PTE also offers students flexible test sessions, a flexible re-take policy, and results are typically available within 5 working days versus 10-15 days turnaround for the TOEFL.  Lastly, its also  accepted at a number of academic institutions in Australia, New Zealand, Ireland, UK, Canada and the US making it easier for you to share scores with several institutions. So while youre making arrangements to take your English-language proficiency exam, keep in mind theres now a third option. (Well update our website to reflect this change, but please forgive us if we miss a page!) For your reference, here are the minimum and preferred score requirements for all three exams. The minimum score is whats required in order to apply to SIPA. While the preferred score means you wont be required to enroll in a special English language course  once admitted to SIPA. If you have questions, just check the blogs archives for more information on these requirements. TOEFL Minimum: 100 TOEFL Preferred: 110 School code is 2161 (there is no department code) IELTS Minimum: 7.0  IELTS Preferred: 7.5 Select Columbia SIPA from the list of schools PTE Minimum: 68  PTE Preferred: 76 [Image courtesy of Pearson]

Should A Dead Man Have To Walk Essay - 1136 Words

Normally, due to the pain and suffering content, I do not partake in the viewing of movies such as Dead Man Walking; directed by Tim Robbins; starring Susan Sarandon and Sean Penn. However, this is an opinion paper and I enjoy expressing my opinion when asked. The film is based on the nonfiction book by Sister Helen Prejean. In the film, a Louisiana nun becomes spiritual advisor to a convict on death row, and tries to get him to accept responsibility for his actions. I believe religion and the death penalty are the two main focuses in the film. The convict, portrayed by Penn, has been on death row for six years. He was one of two men convicted of a double murder and a rape. The other guy was not sentenced to death, only life without†¦show more content†¦I was astonished when Penn admitted his guilt to Sister Helen at the end of the movie. I believed he was innocent up to that point. I had begun to feel sorry for him, thinking that he had been wrongfully accused of such a hor rible crime; however I feel that it is a crime that his cohort did not receive the same punishment as he. I cannot say that I agree with the death penalty, but I have never been put in that situation. At this point in my life I do not believe that one who murders should be murdered. After all death is the great escape, right? People see or hear about people, on the news or in the paper, that voluntarily kill themselves just â€Å"to get away from it all†. I feel the greatest punishment for any man to endure is the obstruction of freedom. Surely death is no worse than watching one’s own life waste away in a cold dark prison cell. If a man is sentenced to death rather than life in prison, he is lucky. Of course, if I were in the shoes of the parents of the victims I might be singing a different tune. If one of my children were in the ground, and the perpetrator was still breathing, I know I would probably want him to suffer as much pain if not more than the pain he cause d my child. However, I do not have any children and I do not exactly feel this way at this point in my life. Right now I feel that murdering a murderer is not the best punishment. Every time I hear about a criminal being sentenced to death I feel as if we, as in theShow MoreRelatedSummary Of Louis And Philip s The Night 879 Words   |  4 PagesPhilip begins to point at a dead raccoon and ask Louis to see if it’s alive. Louis swallows his pride and says alright man I’m a straight gangster so Ill check it out. Louis slowly walks up to it and kicks the dead raccoon and continues to walk home. Philip is still freaking out even after they are long pass the dead raccoon, so Louis thinks of something to say so he can lighten up the mood of the walk home. 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At theRead MoreA Study On The University Campus Community950 Words   |  4 PagesLearn. Never put yourself in the same position twice. Expand your horizon. Live with open eyes and mind. Remember that time remains the utmost precious commodity in all existence. All of my past experiences have been able to teach myself lessons. Lessons that I will share with you. Subsequently proceed into further detail regarding how I might be able to contribute to the Towson University campus community. Lessons 1. At times you need make your own good in the world. There will always be some sortRead MoreWe Must Walk By Faith And Not By Sight1387 Words   |  6 Pages SECTION I.--EXPEDIENCE OF THE SCRIPTURAL CHURCH ORDER As Dagg states in his book we should walk by faith and not by sight when seeking insight on the ways of God and how to conduct ourselves concerning His church. If we obey we can never fail. 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Flores Surname Meaning and Origin - About Genealogy

The surname Flores has existed in Spain since the 12th century, but a common origin has not been found. It is believed to most likely derive from the given name Floro, meaning flower from the Latin flos. Flores is the 55th most popular surname in the United States and the 15th most common Hispanic surname. Surname Origin:  Spanish Alternate Surname Spellings:  FLOREZ, FROYLEZ, FROLAZ, FLORIZ, FLORAZ, FLOR, FLORAN, FLORIAN, FLORIO, FLORIS, FLORI Famous People With the Surname FLORES Pedro Flores - inventor of the yo-yoFrancisco  Flores  Perez - former president of El SalvadorJuan Josà © Flores  - first president of EquadorMarco Antonio Flores  - Guatemalan writer and poetJosà © Asuncià ³n Flores  - Paraguayan composerSalvador Flores -  Alamo defender; recruiter of volunteers in support of the Texas Revolution Where Do People With the FLORES Surname Live? The surname distribution data at  Forebears  ranks Flores as the 167th  most common surname in the world, identifying it as most prevalent in Mexico and with the highest density in Honduras. The Flores surname is actually the most common surname in the nation of Bolivia, and also ranks among the top ten last names in Peru (2nd), El Salvador (4th), Honduras (5th), and Guam (10th) and Mexico (10th). It is also common within Guatemala, Chile, Venezuela, Belize and Argentina.  Within Europe, Flores is most frequently found in Spain, according to  WorldNames PublicProfiler, especially the western provinces of  Badajoz and  Cà ¡ceres. The Flores surname is also found throughout the United States, where it is most common in the states of California and New Mexico. Genealogy Resources for the Surname FLORES 100 Most Common Spanish SurnamesHave you ever wondered about your Spanish last name  Ã‚  and how it came to be? This article describes common Spanish naming patterns, and explores the meaning and origins of 100 common Spanish surnames. How to Research Hispanic HeritageLearn how to get started researching  your Hispanic ancestors, including the basics of family tree research and country specific organizations, genealogical records, and resources for Spain, Latin America, Mexico, Brazil, the Caribbean and other Spanish speaking countries. Flores Family Crest - Its Not What You ThinkContrary to what you may hear, there is no such thing as a Flores family crest or coat of arms for the Flores surname.  Coats of arms are granted to individuals, not families, and may rightfully be used only by the uninterrupted male line descendants of the person to whom the coat of arms was originally granted.   Flores Family Genealogy ForumSearch this popular genealogy forum for the Flores surname to find others who might be researching your ancestors, or post your own Flores query. FamilySearch - FLORES GenealogyAccess over 6.3 million free historical records and lineage-linked family trees posted for the Flores surname and its variations on this free genealogy website hosted by the Church of Jesus Christ of Latter-day Saints. FLORES Surname Family Mailing ListsThis free mailing list for researchers of the Flores surname and its variations includes subscription details and a searchable archives of past messages. DistantCousin.com - FLORES Genealogy Family HistoryExplore free databases and genealogy links for the last name FLORES. The Flores Genealogy and Family Tree PageBrowse family trees and links to genealogical and historical records for individuals with the last name Flores from the website of Genealogy Today. ----------------------- References: Surname Meanings Origins Cottle, Basil.  Penguin Dictionary of Surnames. Baltimore, MD: Penguin Books, 1967. Dorward, David.  Scottish Surnames. Collins Celtic (Pocket edition), 1998. Fucilla, Joseph.  Our Italian Surnames. Genealogical Publishing Company, 2003. Hanks, Patrick and Flavia Hodges.  A Dictionary of Surnames. Oxford University Press, 1989. Hanks, Patrick.  Dictionary of American Family Names. Oxford University Press, 2003. Reaney, P.H.  A Dictionary of English Surnames. Oxford University Press, 1997. Smith, Elsdon C.  American Surnames. Genealogical Publishing Company, 1997.

Collaboration and Communication in Business Free Essays

Increasingly, employees are in jobs where interaction is their primary value-adding activity (Laudon Laudon, p. 90). List and describe collaboration and communication tools that you use regularly. We will write a custom essay sample on Collaboration and Communication in Business or any similar topic only for you Order Now How do they improve your work both in terms of the process and the product? What is the approach that organisations could adopt in relation to these tools to improve organisational performance? Fortunately (or unfortunately), I have been working with the same organization for the last 19 years. As a result, I have been witness to the evolution of my organization globally in terms of being â€Å"tech savvy† towards effective use of communication and collaboration tools. In my opinion, the more the business is facing turbulence in terms of market and/ or competitors, the higher the need emerges for collaboration and communication. In the good old days of 90’s, when we used to do business in countries, with little or insufficient IT infrastructure and capabilities, we used to still manage effectively the customer relationships and profitability of the business through telecommunication links like fax and telephones as well as F2F meetings with the stakeholders involved. Somehow, it appeared to be relatively easier to make business dealings under such circumstances. Although, it is worth mentioning, that the core value proposition of the products and/ or services during those times were considered by our customes, to be due to the high technology and streamlined product development processes of our company. With the advent of internet as a viable channel of communication and information sharing and the diversification of business into different market segments and geographical regions, it became imperative for the organization to look for easier ways of communication and collaboration. Moreover, the decline of experts with know-how or knowledge of the entire value chain of the product/ service, also calls for involvement of experts with specific domain knowledge, who need to communicate and collaborate on a regular basis, within the framework of certain rules. Starting from end nineties, we started using Lotus Notes as one-stop tool for both communication and collaboration. Since this was primarily driven by the operational level, lots of other strategic and operational tools for communication and collaboration were built around this tool. However, due to various reasons like re-organisation, diversification, cquisitions etc, this tool went on to assume a mammoth shape, lost connectivity to more up-to-date state of the art tools and was dragging down the business globally in terms of communication and collaboration. Moreover, the hierarchy of the organization was also responsible for taking a pragmatic approach towards decommissioning of this tool and creating a mo re flexible IT architecture, which can be agile and can integrate with state of the art tools across the various areas of business like marketing, product development, product delivery, logistics and supply chain and after sales services to customers. In the last 2 years our organization has moved to MS based office tool suite including tools for communication and collaboration. The legacy systems of LN are getting decommissioned and huge LN DB’s were converted and transferred to more easily manageable and accessible DB systems. Right now we are using Passport based tool suites where individual applications communicate with each other and augment the ongoing, required collaboration among the various entities of the organization. It is true that most part of the organization is adding value to the communication flow through the effective use of tools, but at the same time, more emphasis is put on sharing and storing key, useful information to be used by anybody in the organization, who may need it, e. g. by creating internal blogs or Wikis with managers motivating and/ or incentivizing information and know-how sharing. Useful collaborative tools like Live Meeting, Telepresence etc can ensure participation from different locations at different time zones, sharing the same level and content of information. Collaboration, the ability to work together especially in business is raising key concerns for organizations taking on new approaches to improve performance and outcomes. Because leaders are looking for positive signs that acquiring collaboration tools will impact the bottom line, an organization may also need to consider its communication and collaboration practices. According to research and best practices, the combination of several factors may help steer collaboration to achieve business results, through empowerment, culture, and technology. Some practical examples of each of these factors that are causing collaboration to work in business are mentioned below: Empowering People through Communication and Collaboration Empowerment is a form of approval for individuals and teams to make decisions. Starting with executive collaboration, key leaders of your organization may need to support shared goals for empowering people if they don’t already, through communication and collaboration. The reality of collaboration for leadership is through empowerment. By embracing a model of operational coordination across teams and departments, collaboration can basically drive motivation and engagement. In Harvard Business Review’s Aligning Strategy with Technology, the chapter â€Å"Empowered† dives into an example of empowered sales teams to develop sales solutions using video at Black Decker. Video as a communication form is extremely popular. Because of the complexity of Black Decker’s many different products, the sales staff is able to document challenges in the field and quickly communicate how power tools are used on job sites. As the authors Josh Bernoff and Ted Schadler pointed out, these useful bits of information also benefit senior management, corporate marketing, and public relations. Bernoff and Schadler use the phrase â€Å"highly empowered and resourceful operatives† – dubbed HEROs as characteristic of empowered teams like this example at Black Decker. In fact, the authors’ research study shows a high proportion of information workers, by industry and job type, especially marketing sales in technical products and services that are empowered to create similar customer solutions. Creating Value in Collaborative Culture The collaborative culture of an organization stems from its’ shared beliefs, values, and business practices. Author and business consultant, Evan Rosen says collaboration is about creating value. In Bloomberg Businessweek, Evan Rosen emphasizes every worker contributes knowledge to the business. Using an example at Dow Chemical, he writes, â€Å"The day’s sales and inventory numbers are shared with everybody in the company, including the people doing the heaving lifting on the front lines. Dow acknowledges that people will do a better job when they know their actions contribute or detract from business results. † Taking a step further, former CEO of Campbell Soup, Doug Conant, is famous for handwritten notes to employees celebrating their contributions. Recognition through these and other high value communication practices further strengthens a collaborative culture. Establishing a Technological Framework for Collaboration Collaboration tools essentially provide a technological framework to enable people and groups to work together. But adding new collaboration tools into the enterprise does not change things overnight. Where does an organization begin to design a technological framework? A gap analysis of workflows is often necessary and can help in redesigning processes. Furthermore, an organization’s specific data, based on activity in the organizational network, including sales, customer services and support, product development, and even external resources, can be collected, analyzed, and better routed to teams. This social intelligence can help everyone be informed. Tony Zingale, CEO, of Jive Software ‘sees change the way work gets done’ – referring to the communication and interactivity of social software like Jive. And reports are showing cost efficiencies, speed to market, and greater pool of ideas and innovation through collaboration, which are passed on to the customer through cost savings and better products. How to cite Collaboration and Communication in Business, Papers

System Analysis Of UNICEF Child Care Project †MyAssignmenthelp.com

Question: Discuss about the System Analysis Responsibilities of Global Business System The Project UNICEF Child Care. Answer: Introduction: The main aim of this report is to provide the system analysis responsibilities of Global Business System. This project deals with system analysis known as UNICEF Child Care. The UNICEF Chile Care is an organization that provides caring as well as supervision for children from age six week to an age of thirteen. UNICEF provides children with food, babysitters, teachers and many other services. The Chairman of UNICEF wants to make the manual system as an automated one so that the payments can be made online. He also wants to make the inventory system better so that there will be less wastage of materials in the organization. This report includes the approaches that are involved while developing the system for UNICEF Chile Care. All the functional as well as non-functional requirements that are needed to develop the online software is described in this report. The cost analysis for making the system is described in this report along with a work breakdown structure. There are many stakeholders involved in this project that helps to make the system. The list of stakeholders are also described in detailed in this project. Approaches to Systems Development In order to select an approach for developing information system, the characteristics of the proposed system are required to be described. The system will be a cloud based application. The system will collect input from the end users. The system will forecast various things like required needed supply and child registration. The system will also accept payment from parents. After evaluating the features of the system, it is clear that the system development project will be a simple approach. The system is proposed on straight forward and simple ideas. The main purpose of the system will be processing collected data and generating reports. The project will be a short term one. The waterfall model is the perfect approach for system development. The waterfall model has five phases (Alshamrani and Bahattab 2015). These phases are system requirement gathering as well as analysis, designing, development, testing and deployment. The system functions are identified in system requirement gathering and the analysis phase. In the phase, analysts will gather business requirements and convert those into system requirements. The system requirements are input of the design phase. The output of the design phase are well designed system diagrams like class, use case, database and many more. The designs are used for creating the units of the system. Based on the use case diagram, the interaction of the user and system is determined (Saxena and Upadhyay 2016). The designers use the use case diagram to employ interaction in the interface. The system units are tested until most of the errors are eliminated. At last, the system will be deployed in UNICEF environment. Functional and Non-Functional Requirements Functional requirements: Functional requirements mainly define system operations. The functional requirements of UNICEF Child Care System are as following. Online Payment: The system will include a payment gateway into its core. The parents will be depositing fees online through this payment gateway. The end users will enter their card type, number and other required details. For verification, a message will be sent to the card holders registered mobile number. The message will have the OTP. The user will enter OTP and confirm payment. Interface: The system will have two interfaces. One is for the parents and external end users. The other is for the staff and management of UNICEF. The interface will act as the intermediate communication medium between user and system. The interface will be developed after identifying and evaluating the interaction and interface diagrams. Database: The database will record the organizational data. The system will use the stored data to generate information through data processing operation. The data are not only useful in daily operations but also offer the opportunity of creating accurate reports. Reporting: The system will generate reports based on the stored data and processed information. These reports will be generated monthly and yearly basis. The report will provide an idea to the management about how much supply is required for a specific month. Automation: The automation of the system is a crucial factor. The system will be placing orders automatically. The system will automate the back processes. This will provide enough time to the staff to concentrate on core activities. Non-Functional Requirements: Non-functional requirements of a system define how good the system will function. Scalability: The scalability is one of the most required non-functional requirement of the system. The system resources will be increased or decreased based on the business need (Dabbagh and Lee 2014). The management of UNICEF will be responsible for determining the resource usage. Security: An important non-functional requirement of the system is the security. The system will hold and process various user data and sensitive business data. Securing these data and information from the intruders. The system will be audited every three months to identify any flaw in the security (Khanet al. 2016). The servers will be configured to prevent DoS attacks. Real time data flow: System mainly shows real time data to the users. As soon as some data is inserted into a system, users will be able to see the data, if authorized to see it. Cost Benefit Analysis The entire cost and the benefit of the proposed system is defined by the project cost benefit analysis. The cost benefit analysis is done through tangible and intangible factors. The cost of labor, equipment, total cost of project, maintenance cost, support services and many other factors are considered in this analysis. The cost of the project is $225,000. Total benefit from the system is $507,043.00. Break Even Analysis ROI 1.87 Breakeven analysis Yearly NPV Cashflow ($33,608.00) $33,254.72 $68,022.43 $105,086.75 $150,612.33 $183,674.77 Overall NPV Cashflow ($33,608.00) ($353.28) $67,669.14 $172,755.89 $323,368.23 $507,043.00 Project Breakeven occurs between year 1 and 2 1.01 Actual Breakeven Cost/Benefit Analysis for the Recovery project Category Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Value of benefits $20,000 $25,500 $15,570 $27,500 $35,260 Development costs ($225,000) Annual expenses ($12,500) ($13,150) ($11,250) ($13,570) ($10,230) Net benefit/costs ($70,000) $7,500 $12,350 $4,320 $13,930 $25,030 Discount factor $1 0.9091 0.8264 0.7513 0.6830 0.6209 Net present value ($55,000) $6,818 $10,207 $3,246 $9,514 $15,542 Cumulative NPV ($25,000) ($18,182) ($7,975) ($4,730) $4,785 $20,3 Task Name Duration Start Finish Predecessors UNICEF Child Care System 72 days Thu 4/5/18 Fri 7/13/18 Pre-Project Planning 7 days Thu 4/5/18 Fri 4/13/18 Define the business opportunity 2 days Thu 4/5/18 Fri 4/6/18 Identify a viable for the project 2 days Mon 4/9/18 Tue 4/10/18 2 Assess the feasibility 3 days Wed 4/11/18 Fri 4/13/18 3 Project Initiation 14 days Mon 4/16/18 Thu 5/3/18 Garnering initial support and funding for the project 2 days Mon 4/16/18 Tue 4/17/18 4 Actively working with stakeholders to initially model the scope of the system 3 days Wed 4/18/18 Fri 4/20/18 6 Starting to build the team 1 day Mon 4/23/18 Mon 4/23/18 7 Modeling an initial architecture for the system 3 days Tue 4/24/18 Thu 4/26/18 8 Setting up the environment 3 days Fri 4/27/18 Tue 5/1/18 9 Estimating the project 2 days Wed 5/2/18 Thu 5/3/18 10 Construction Iterations 24 days Fri 5/4/18 Wed 6/6/18 Collaborating closely with both our stakeholders and with other developers 2 days Fri 5/4/18 Mon 5/7/18 11 Implementing functionality in priority order 3 days Tue 5/8/18 Thu 5/10/18 13 Analyzing and designing 4 days Fri 5/11/18 Wed 5/16/18 14 Ensuring quality 7 days Thu 5/17/18 Fri 5/25/18 15 Regularly delivering working solutions 3 days Mon 5/28/18 Wed 5/30/18 16 Testing 5 days Thu 5/31/18 Wed 6/6/18 17 Transition 17 days Thu 6/7/18 Fri 6/29/18 Final testing of the system 2 days Thu 6/7/18 Fri 6/8/18 18 Rework 4 days Mon 6/11/18 Thu 6/14/18 20 Finalization of any system and user documentation 2 days Fri 6/15/18 Mon 6/18/18 21 Training 8 days Tue 6/19/18 Thu 6/28/18 22 Deploy the system 1 day Fri 6/29/18 Fri 6/29/18 23 Production 5 days Mon 7/2/18 Fri 7/6/18 Help desk to assist users 2 days Mon 7/2/18 Tue 7/3/18 24 Run and monitor systems 3 days Wed 7/4/18 Fri 7/6/18 26 Retirement 5 days Mon 7/9/18 Fri 7/13/18 The system is being complete replaced 5 days Mon 7/9/18 Fri 7/13/18 27 Figure 1: Gantt Chart of the Project (Source: Created by Author) Figure 2: Work Breakdown Structure of the Project (Source: Created by Author) The project will start at 5th April, 2018. The project is created as per the activities defined in the waterfall model. The work breakdown structures are represented through three levels. The activities in the WBS are the activities mentioned in the Gantt chart. System Information Requirement Investigation Techniques Stakeholders: Stakeholders of the project are UNICEF staff, management executives, parents, children, suppliers and government. The staff and management executives are internal stakeholders of the project. The parents, children, supplier and governments are external stakeholders of the project. All the stakeholders will participate in the project. The stakeholders will inform the project manager or analysts about their requirements from the system. They will also take part in interaction and usability testing. Investigation Techniques: The project manager and analysts will consider following three investigation techniques in this project. Interviews: The analysts will arrange interview with the individual stakeholders. In the interview they will gather user requirement information. Each of the stakeholders will communicate freely with the interviewer. The interviewer will ask them various questions and the stakeholders will provide answer. The interviewer will record all the questions and answers in a document. Questionnaire: The analyst will create a set of questions. These questions will be asked to the stakeholders. All the questions will be pre-determined. An electronic form will be provided to the participants. They will fill the form and send it to the analyst. Survey: The survey will be done through analyzing the documents and business processes of UNICEF. The analyst will gather various hidden information and communicate with the management. In the meeting with the management, the analyst will ask various questions regarding the identified data. Justification: The investigation techniques used in the project are supportive to one another. The interview will reveal what individual end users want. The survey will provide idea and information of core processes. Reflection and Conclusion From this report, I learnt the details about making the system automated. There are many approaches that can help to make a system automated. I have learnt functional as well as non-functional requirements that are used to make the system. This report detailed the structure of the software to make the system of the UNICEF Child Care. This report details all the requirements that are needed to make the system online so that the money can be submitted online. As the system was not automated, the organization was facing loss regarding the stocks of the organization. All the details are system development are described clearly in this report. Bibliography: Alshamrani, A. and Bahattab, A., 2015. 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